Validity period of XCESS KJAKP Portal user account

The validity period of XCESS KJAKP Portal user account is for one year starting from approval of XCESS-KJAKP Portal registration. If the user account has expired, the user can apply for account renewal by emailing an official application for renewal letter signed by the Head of Department to ubmhq@ssm.com.my.

Note:

1. If there is a change of user, the Head of Department must inform SSM of the change through an official letter.
2. If the user no longer serves in the Ministry, Department and Agency of the Federal Government, the user is responsible for informing SSM of the matter officially.