Activation of Ezbiz Online user account

The activation of the Ezbiz Online user account can be carried out at SSM counters as well as at Kiosk Tap.It.

More information: 

1. Ezbiz User Account Registration User Guideline
2. List of SSM offices
3. List of locations for Kiosk Tap.It :
   • Kuala Lumpur
   • Selangor
   • Negeri Sembilan
   • Melaka
   • Johor
   • Perak
   • Pulau Pinang
   • Kedah
   • Perlis
   • Pahang
   • Terengganu
   • Kelantan
   • Sabah
   • Sarawak

EzBiz Online user account registration requirements

1. Malaysian citizens or Malaysian Permanent Residents

2. Aged 18 years and above

More information : Ezbiz User Account Registration User Guideline

Note : Users will receive an email notication for user account activation at the nearest SSM Office or at Kiosk Tap.It. Activation only needs to be done once.

EzBiz Online user account registration status

Once the user account has been registered, the applicant will receive an email notification for EzBiz Online user account activation purposes at the nearest SSM Office or Kiosk Tap.It

More information : Ezbiz User Account Registration User Guideline

Addressing technical issues of Tap.It Kiosk - Other Errors

SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.

If there are any issues/complaints/questions related to the services offered, please contact HELPDESK TAP.IT through the following channels:

1. Contact direct line at 03-29359359;
2. WhatsApp Chat at 03-29359359;
3. Email to support@kioskmedia.com.my.

Note : The customer service Helpline is available at 10 am to 10 pm.

Addressing technical issues of Tap.It Kiosk - Renewal of Business Registration (Transactional Error)

SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.

If there are any issues/complaints/questions related to the services offered, please contact HELPDESK TAP.IT through the following channels:

1. Contact direct line at 03-29359359;
2. WhatsApp Chat at 03-29359359;
3. Email to support@kioskmedia.com.my.

Note : The customer service Helpline is available at 10 am to 10 pm.

Addressing technical issues of Tap.It Kiosk - Compound Payment (Transactional Error)

SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.

If there are any issues/complaints/questions related to the services offered, please contact HELPDESK TAP.IT through the following channels:

1. Contact direct line at 03-29359359;
2. WhatsApp Chat at 03-29359359;
3. Email to support@kioskmedia.com.my.

Note : The customer service Helpline is available at 10 am to 10 pm.

Addressing technical issues of Tap.It Kiosk - Business Profile Purchase (Did not receive Business Profile)

SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.

If there are any issues/complaints/questions related to the services offered, please contact HELPDESK TAP.IT through the following channels:

1. Contact direct line at 03-29359359;
2. WhatsApp Chat at 03-29359359;
3. Email to support@kioskmedia.com.my.

Note : The customer service Helpline is available at 10 am to 10 pm.

Addressing technical issues of Tap.It Kiosk - Business Profile Purchase (Payment Error)

SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.

If there are any issues/complaints/questions related to the services offered, please contact HELPDESK TAP.IT through the following channels:

1. Contact direct line at 03-29359359;
2. WhatsApp Chat at 03-29359359;
3. Email to support@kioskmedia.com.my.

Note : The customer service Helpline is available at 10 am to 10 pm.

Addressing technical issues of Tap.It Kiosk - Business Profile Purchase (Incorrect Information)

SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.

If there are any issues/complaints/questions related to the services offered, please contact HELPDESK TAP.IT through the following channels:

1. Contact direct line at 03-29359359;
2. WhatsApp Chat at 03-29359359;
3. Email to support@kioskmedia.com.my.

Note : The customer service Helpline is available at 10 am to 10 pm.

Addressing technical issues of Tap.It Kiosk - Business Profile Purchase (Failed Search)

SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.

If there are any issues/complaints/questions related to the services offered, please contact HELPDESK TAP.IT through the following channels:

1. Contact direct line at 03-29359359;
2. WhatsApp Chat at 03-29359359;
3. Email to support@kioskmedia.com.my.

Note : The customer service Helpline is available at 10 am to 10 pm.

Renewal of business registration by Person Responsible

The renewal of business registration application can be made by Person Responsible which is the representative of the business owner/partners through:

1. Kiosk Tap.it at any SSM office or selected stores
2. Bank Simpanan Nasional
3. Bank Kerjasama Rakyat

More information: Business Renewal Platform

Registration platform

The application for renewal of business registration can be submitted through:

1. EzBiz.
2. Kiosk Tap.it at any SSM Office or selected stores
3. Selected Bank Simpanan Nasional or Bank Kerjasama Rakyat Berhad

More information:

1. Guideline for Renewal of Business Registration
2. Business Renewal Platform

Note: Business Registration Certificate can be renewed at any time before the expiry registration date and up to 12 months after the registration expiry date.

Renewal of business by Person Responsible (OYB)

Application for business renewal by OYB can be made through :

1. Kiosk Tap.it at any SSM office or selected stores
2. Bank Simpanan Nasional
3. Bank Kerjasama Rakyat Berhad

More information: Business Renewal Platform